erek03Privacy Policy

This page describes what we collect when you use erek03 and how we keep that data protected. When you open an account, deposit funds, or place bets on our sportsbook (Liga 1, Piala AFF, Champions League) or live-dealer tables, we collect personal information necessary to verify your identity, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and to comply with anti-money-laundering regulations.

We at erek03 encrypt your data, limit staff access to sensitive information, and retain records only as long as legally required. This policy explains your rights and our practices across all platforms and devices where you access erek03.

Our services are available only where local law permits. You are responsible for verifying that your access and use of erek03 comply with your own jurisdiction's regulations.

What Data We Collect and Why

We collect personal data when you register an account on erek03, verify your identity, deposit funds, or place bets. Data categories include your full legal name, date of birth, mobile number, email address, and residential address. We require government-issued identity documents (passport, national ID card, or driver's license) to verify these details and comply with Know-Your-Customer (KYC) obligations under Indonesian financial law.

We also collect banking and payment information — your bank account number or e-wallet identifier — solely to process deposits and withdrawals. Payment data is encrypted and shared only with our trusted payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks mobile banking, local payment, online payment, e-wallet). We do not store your full card or bank-account details on our servers; payment processors retain that data according to their own security policies.

When you use erek03, we collect technical data: your IP address, browser type, device type, and pages visited. We use this data to detect fraud, prevent unauthorized access, and improve platform performance. Cookies on erek03 track your session and remember your language preference; you may disable cookies in your browser settings, though this may limit platform functionality.

How We Use Your Data on erek03

We use your personal data to open and manage your account, verify your identity, process deposits and withdrawals, settle bets, and comply with legal requirements. We monitor account activity for suspicious patterns — unusual login locations, rapid password changes, or bulk data requests — to protect your account from unauthorized access.

We share your data only with third parties necessary to deliver our services: payment processors (to clear deposits and withdrawals), compliance consultants (to ensure we meet anti-money-laundering standards), and customer-support vendors (if we outsource certain support functions). We do not sell your data to marketers, advertisers, or data brokers. We do not use your data to create targeted ads about erek03 or other gambling platforms.

At erek03, your privacy is not negotiable — we encrypt what you share, limit who sees it, and delete it when the law allows.

Data Storage and International Transfer

Our servers housing erek03 account data may sit outside Indonesia — in data centers across Southeast Asia or globally. When you submit personal information to erek03, that data travels encrypted across the internet and is stored on servers subject to our provider's security practices. We choose providers with strong encryption, regular audits, and disaster-recovery plans.

If our servers or payment partners are located in other countries, your data may be subject to local privacy laws in those jurisdictions. By using erek03, you acknowledge that your data may leave Indonesia and may be subject to legal requests from authorities in countries where our infrastructure resides. We comply with such requests only when legally obligated and to the minimum extent required.

We retain your KYC documents and account history for seven years, as required by Indonesian financial regulations. After seven years, we delete or anonymize your personal data unless we are legally obligated to retain it longer. Betting history and transaction records are retained for the same seven-year period for audit and compliance purposes.

Data Retention

KYC documents and account history: seven years. After that period, we delete or anonymize personal data unless legal obligation requires longer retention.

Cookies

We use session cookies and preference cookies. You may disable cookies in your browser; non-essential cookies can be rejected without affecting account access.

Data Processors

Payment partners (mobile banking, local payment, online payment, etc.), cloud infrastructure providers, and customer-support vendors access limited subsets of your data to deliver erek03 services.

International Transfer

erek03 data centers may reside outside Indonesia. Your data travels encrypted and is subject to provider security standards and applicable local laws.

Your Rights and Account Security

You have the right to request a copy of personal data we hold about you, correct inaccurate information, or request deletion of data (subject to legal retention requirements). To exercise these rights, contact our support team with your account details. We respond to data-access requests within 30 days.

We at erek03 use SSL/TLS 1.3 encryption for all data in transit. Your password is hashed using BCRYPT or equivalent; we do not store passwords in reversible formats. Account access is monitored continuously; suspicious activity triggers automated alerts and temporary locks pending verification via email or SMS recovery code.

If you suspect unauthorized access to your erek03 account, contact support immediately. We investigate account-compromise incidents within 24 hours and notify you of findings. If we confirm unauthorized access, we reset your password, review transaction history, and work with you to secure or recover your account.

Policy Changes and Contact Information

We may update this privacy policy to reflect changes in our data practices, regulatory requirements, or technology. Material changes are communicated via email at least 30 days in advance. Your continued use of erek03 after the notice period constitutes acceptance of the updated policy.

If you have questions about our privacy practices, wish to exercise your data rights, or wish to report a privacy concern, contact our support team. We operate support centers in Jakarta, Surabaya, Bandung, and Medan, available 08:00–22:00 Jakarta time, seven days a week. Email responses typically arrive within one to two hours; live chat typically responds within subject to verification during peak hours.

We at erek03 remain committed to protecting your privacy while delivering transparent, secure sportsbook services covering football (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, slots, and esports markets across supported jurisdictions.